Terms of use

Last updated: 2026-11-10.

These terms are between you and Tenhatch (“we”), 26500 W Agoura Rd, Ste 102 #549, Calabasas, CA 91302, USA, support@tenhatch.com. By installing or using ChatSnapshot you agree to them. If you approve or buy it for your organization, you agree for the organization.

What ChatSnapshot does

ChatSnapshot saves a Teams chat or channel thread you are in as a PDF, Word or HTML file in your own OneDrive. It reads what Microsoft Graph gives it for your account; messages, pictures or history that Microsoft does not give (for example from before you joined a chat, or deleted under your organization's rules) cannot be in the file. Files attached to messages are listed with links, not copied.

ChatSnapshot depends on Microsoft Teams, Microsoft Graph and OneDrive. Your organization's admin may need to approve it once before anyone can use it. It is a tool for keeping a copy of a conversation; it is not a records-management or archiving system, and you remain responsible for how you keep and share the files.

Free and Pro

• Free: any chat or thread, up to its latest 100 messages, in every format.
• ChatSnapshot Pro covers your whole organization: up to 50 people $9 a month or $90 a year, up to 500 people $49 a month or $490 a year, paid in advance on Stripe's checkout. Sales tax may be added where the law requires. Choose the size that fits the number of people who use ChatSnapshot.
• Plans renew automatically. You can cancel at any time by writing to us; Pro then stays on until the end of the period paid for.
• Refunds within 14 days of a charge, no questions asked: write to us.

Microsoft

ChatSnapshot is an independent product by Tenhatch. It is not made, endorsed or supported by Microsoft, and Microsoft is not responsible for maintaining, updating or supporting ChatSnapshot. ChatSnapshot uses Microsoft's Teams JavaScript library and Microsoft Graph within Microsoft's own terms. Microsoft, Teams and OneDrive are trademarks of the Microsoft group of companies.

Fair use

Use ChatSnapshot only for conversations you are allowed to keep a copy of, and within the law and your organization's rules. Do not try to get around its plans, copy or resell it, or interfere with chatsnapshot.com.

No warranty, and limits

ChatSnapshot is provided as is. We work to keep it working as Microsoft changes Teams and Graph, but we make no promise that every message or picture can be saved or that it works without interruption. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to what you paid us for ChatSnapshot in the 12 months before the claim.

Changes and law

We may update these terms; when we do, the date at the top changes. These terms are governed by the laws of California, USA.